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FAQs Us

Shah Taxi is a comprehensive solution for car rentals, catering to local, outstation, or holiday tours. In just a few years since its inception, Shah Taxi has established the largest certified taxi network in the North East for local, outstation, or holiday tours.

Book a cab in three simple steps.

  • Select your Pick-up and Drop locations
  • Set a Pick-up Date and Time
  • Choose your desired vehicle
  • Alternatively, you can call us

In a one-way drop booking, you transfer from one city to another only for the forward journey. Therefore, you don't need to pay for the round trip if you only require a drop. A one-way drop with Shah Taxi is typically 10-30% cheaper than a round-trip journey. The price of the one-way trip is automatically determined by our system and is a function of the probability of the driver getting a fare for the return journey.

We provide well-trained and highly recommended chauffeurs in town. Most importantly, you will receive details of the driver, such as name, vehicle number, and mobile number.

We offer quality cabs at economical rates in the North East. All our cabs are well- maintained, driven by experienced and polite chauffeurs to make your travel pleasant.

You may book your cab a minimum of 10 hours prior to your travel. Our customer service will be available 24/7 to assist you thereafter.

A confirmation email and message are sent with all details.

A confirmation email and message are sent with all details.

No, the amount listed on the website is the final amount you will need to pay.

Shah Taxi is only available for Android and iOS at this time.

We require the pickup address to be a business address or a well-known address.

We accept all major credit and debit cards. We also use UPI for secure and hassle-free online transactions stored with us. In case of any balance payment, you can pay it to the driver.

Please contact the taxi driver directly so he can check immediately about your lost item.

When making the reservation, please be clear about your requirements. There is an option where you can see seating and baggage capacity for the particular car. Our goal is to provide you with a quality service at a fair price. Information you provide us enables us to find the right vehicle that matches your requirements.

If you cancel it before 72 hrs of your booking, we will refund the paid amount after deducting Rs149. If you cancel it within 36 hrs of your booking time, no amount will be refunded.

Our seating configurations are listed when you are making a reservation.

We provide three types of cars: • Hatchback cars/3 seater – WagonR, Etios, Swift • Sedan/3 seater - Etios, Dzire, and Indigo • SUV/6 seater – Innova, Xylo • 12 seater or 15 seater – Tempo Traveller (on request)

We can provide tempo travelers or other special vehicles for trips, but we require advance notice. In general, we do not provide one-way quotes for special vehicles.

We are working 24*7 to serve you best, so you can call us anytime if you want any amendment to your booking.

Shah Taxi specializes in intercity transportation services. All vehicles you hire are quoted with a fixed amount of kms beyond which you will be paying a fixed km rate for all distance traveled on flat terrain. For all queries, please contact us at support@ShahTaxi.com or simply call our helpline. Need to inform customers in all the round trips that they can't use the cab for local purposes in the city of origin of their trip.

Yes, we provide A/C cars, sedan and hatchbacks are non-AC, and SUV is an A/C car. The A/C is expected to be always working. The only exception is for trips to hilly areas where the A/C needs to be turned off for driving in hilly regions to prevent overload on the car engine.